FREQUENTLY ASKED QUESTIONS
Do you post your boxes nationally?
Some of our boxes may be posted! Boxes are posted every Monday - Thursday. Please check "Shipping and Collection" information under your chosen product to see if it can be posted. Orders are posted first class via Royal Mail and typically arrive the following day. A charge of £4.70 - £6.57 will be added at Checkout. Please ensure you enter the address you would like the product to be shipped to.
How do I order?
You can now order online via the shop on the website! Please select the box you would like and add it to your basket. Some boxes can be posted so please select if you would like to collect or have your order posted at Checkout. Please ensure you enter the correct delivery address if posting. Please ensure you add the date you would like to receive or collect your product while adding it to your basket. Please be aware 7 full days notice are required when ordering.
Are your boxes suitable for people with allergies?
Sadly, due to the the home enviroment where the treats are carefully baked, I can not ensure that any of our products are free from allergens. Also, many of the igredients I use come with their own warnings of possible contamination/traces of allergens so with your safety in mind, I advise to you do not purchase our products if you suffer with allergies.
How do I collect my order?
Can I order a custom design?
If you would like something made to custom, please get in touch via the "Contact" page to discuss the options available and check availability. I usually make a note of availibility in the text at the top of my 'Shop' page.
Can I change the design or flavours in the boxes?
Currently I am offering "bakers choice" boxes. This offers a little surprise and variety to the boxes each week so that each box you purchase offers something different. The flavours and designs of the boxes are chosen with a lot of consideration for varying tastes. Sizes and colours may vary slightly for some products displayed on my website.
Do you need any product testers?
Im sorry to say that there is not currently any requirement for new product testers/tasters. I myself resemble something doughy due to constant product testing/nibbling. I also have my husband who "never used to even eat cake that much" available to critique new products to ensure maximum quality is assured.